Morning Brief – 7:00 AM
The day starts early at our dispatch center as winter temperatures dip below freezing. After reviewing the day’s schedule and checking the local forecast, I gather my tools and diagnostic equipment for what promises to be a busy day serving our community.
First Call – 8:30 AM
My first stop is in Villa Park, where a family’s furnace is making unusual noises. After a thorough inspection, I identify worn belt issues and perform necessary maintenance to restore quiet operation. Education is a big part of our job, so I take time to show the homeowner some preventive maintenance tips.
Mid-Morning Emergency – 10:15 AM
An urgent call comes in from Lombard – a senior resident with no heat. I quickly respond, discovering a failed ignitor. Fortunately, I stock common replacement parts in my service vehicle, allowing me to restore heat within the hour.
Afternoon Schedule
The afternoon includes:
• Annual maintenance inspection in Oak Brook
• Furnace efficiency testing in Westchester
• Consultation for replacement options in Addison
End of Day – 5:30 PM
Before heading back to headquarters, I complete my service documentation and prepare for tomorrow. It’s satisfying knowing we’ve helped keep local homes comfortable and safe during these cold winter months.
Key Takeaways:
• Always carry essential replacement parts
• Prioritize emergency calls for vulnerable residents
• Take time to educate customers about maintenance
• Document all service work thoroughly
Every day brings different challenges, but helping our neighbors stay warm makes it all worthwhile.
